Kentucky County Clerk Offices Resume Vehicle Transactions Following Week of Disruptions
The Kentucky Transportation Cabinet says technical issues affecting vehicle-related transactions at county clerk offices have been resolved.
A statement posted Tuesday on the agency's Facebook page says delays may be experienced as clerks work through a backlog of requests.
For the last week, the state has experienced intermittent outages with its electronic inventory system which dates back to 1983. A transfer from the current database to a new one prevented all county clerk offices from processing registrations, transfers, and titling.
Warren County Clerk Lynette Yates told WKU Public Radio that she’s never experienced an outage like this before.
“We’ve had periods during the day when things would slow down or we might be off a couple of hours, but multiple days like this, it’s not happened," Yates recalled. "We’re not able to collect taxes. We’re not able to do a lot of things. When the state’s not bringing that extra money in, it has a trickle down effect.”
The Warren County Clerk’s Office alone processes around 250 vehicles transfers and up to 1,000 renewals per day.