TennCare will soon cover ride-hailing services to ferry patients to and from doctors visits. On Thursday, Lyft announced an expansion of its medical transports in five states, including Tennessee.
Medicaid programs like TennCare already fund transportation for patients. But many have complained of rigid schedules and rules, like not allowing parents to bring along their kids. The issue was a key takeaway in Gov. Bill Lee’s health care listening tour over the summer.
Megan Callahan, vice president of health care at Lyft, says her drivers can’t accommodate every patient with special medical needs.