The COVID-19 pandemic has increased stress in many parts of life for families in Kentucky and around the nation.
During pandemic, the 211 hotline in the Daviess County region has received thousands of calls from people looking for assistance on a wide range of concerns.
The 211 contact line connects area residents to community resources on issues including housing, utility bills, food, health care, and mental health services.
In the past year, the 211 line has received more than 16,000 calls. More than 5,000 of those calls were received in the last 90 days.
Owensboro Community Development Director Abby Shelton said the majority of calls were related to housing and shelter, with most of those related to rental assistance. She said the pandemic has created a national struggle that’s definitely hit hard in Kentucky.